Terms and conditions
These explain what we agree to do for you and what you agree to do for us.
You need to know this stuff, even if it’s not very exciting!
- C&W Jersey General Terms and Conditions
- May 2012; issue 11
Policies
- Acceptable Use Policy
- September 2006; issue 1
- Privacy Policy
- December 2005; issue 1
- Health and Safety Policy
- February 2011; issue 2
- Fair Usage Policy
- October 2011; issue 2
- Consumer Code of Practice
- November 2012; issue 6
- C&W Email Services Acceptable Use Policy
- April 2012; issue 1
Mobile and Messaging
- Pay As You Go Mobile
- October 2010; issue 5
- Sure Indie
- November 2010; issue 2
- Blackberry Internet Solution
- November 2009; issue 2
- Blackberry Enterprise Solution
- February 2009; issue 3
- Blackberry Pay As You Go
- October 2007; issue 1
- E-Top Up
- March 2007; issue 1
- Mobile Telemetry
- September 2008; issue 1
- Smart Plans
- July 2012; issue 2
- All-In-One Mobile
- October 2007; issue 1
- Sure Pay Monthly Mobile
- March 2012; issue 5
- UK Data Roaming Booster
- November 2012; issue 1
- Mobile-High Speed Data Service (HSDPA)
- December 2012; issue 3
- Sure Mobile Repair Service
- April 2010; issue 1
Data Cente Services
- C&W Jersey Data Centre - General Terms
- August 2011; issue 1
- Offshore Data Centre Services
- September 2011; issue 1
Sure Promotions
- Double Credit
- December 2009; issue 1
- Free Flybe Flight
- July 2010; issue 1
- January 2010; issue 1
- Sure Friends
- July 2008; issue 1
- 7 Days Unlmited Calls and Texts-PAYG only
- December 2010; issue 1
- Free Data-PAYG only
- April 2012; issue 2
- Online Top Up Bonus Credit Scheme
- December 2009; issue 1
- Free to Receive Europe-PAYG
- June 2010; issue 1
- Free Broadband with 24 month mobile contracts
- November 2010; issue 2
Previous versions:
- Gift Vouchers
- October 2010; issue 1
- Free -3 months HSDPA
- March 2010; issue 1
- Switch To Sure- Handset promotion
- July 2012; issue 1
- FREE TO RECEIVE CALLS-Europe and Worldwide Boosters
- August 2012; issue 1
Telephony Services
- First Dial
- May 2007; issue 2
- Sure Dial - Home
- June 2008; issue 3
- Sure Dial - Business
- April 2008; issue 3
- Conference Calls-On Demand
- October 2011; issue 2
- Conference Calls-Pre Booked
- October 2011; issue 2
Customer Premises Equipment
- CPE-Maintenance Repair
- April 2008; issue 1
- Customer Premises Equipment (Sale and Purchase)
- April 2008; issue 1
- CPE-Maintenance Response
- April 2008; issue 1
Business Services and Business Continuity
- Ethernet Connect
- June 2010; issue 2
- Private Circuits
- March 2013; issue 5
Sale and Purchase
- Sure Online Shop
- May 2008; issue 2
- Supplying Your Services to Sure / C&W
- April 2010; issue 2
Internet and Web Services
- 'Broadband' and 'Unlimited Pro Broadband'
- January 2010; issue 1
- Internet IP Feeds
- February 2009; issue 5
- Sure Data Pro
- November 2008; issue 1
- Sure Mail
- August 2012; issue 8
Previous versions:
Customer Services
- June 2010; issue 1
TV
- Sure TV
- October 2012; issue 1
Apple
HTC
Samsung
LM-Tech
Powerline adapter
Sure