Terms and conditions
These explain what we agree to do for you and what you agree to do for us.
You need to know this stuff, even if it’s not very exciting!
- C&W Isle of Man General Terms and Conditions
- January 2009; issue 6
Policies
- Privacy Policy
- June 2007; issue 1
- Acceptable Use Policy
- June 2007; issue 1
- Customer Code Of Practice
- October 2007; issue 1
- Health and Safety Policy
- February 2011; issue 2
- Fair Usage Policy
- October 2011; issue 2
Mobile and Messaging
- Pay Monthly Mobile
- February 2009; issue 2
- Pay As You Go Mobile
- October 2010; issue 2
Previous versions:
- All-In-One Mobile
- October 2007; issue 1
- Mobile Telemetry
- September 2008; issue 1
- Blackberry Enterprise Solution
- February 2009; issue 2
- Blackberry Internet Solution
- February 2009; issue 1
- Blackberry - Pay As You Go
- October 2007; issue 1
- Sure Indie
- November 2010; issue 2
- Smart Plans
- October 2010; issue 1
- Sure Safety (Prepay) Mobile
- November 2008; issue 1
- Sure Safety (Standard and Emergency) Mobile
- November 2008; issue 1
- E-Top Up
- May 2007; issue 1
- Easy SMS2
- May 2008; issue 1
Sure Promotions
- Sure Friends
- July 2008; issue 1
- Free To Receive Calls in Europe - PAYG only
- April 2010; issue 1
- Double Credit
- December 2009; issue 1
- Free Flybe Flight
- July 2010; issue 1
- Free Data Pomotion - Pay As You Go
- August 2011; issue 1
- Retail Gift Vouchers
- October 2010; issue 1
- 7 Days Unlimited Calls and Texts- PAYG only
- December 2010; issue 1
- Online Top Up Bonus Credit Scheme
- December 2009; issue 1
Telephony Services
- SureDial Business
- July 2009; issue 2
- SureDial Home
- June 2009; issue 2
- Conference Calls-On Demand
- October 2011; issue 2
- Conference Calls-Pre Booked
- October 2011; issue 2
Business Services and Business Continuity
- Ethernet Connect
- November 2010; issue 1
- Private Circuits
- December 2010; issue 1
Sale and Purchase
- Supplying your Services to Sure/C&W
- April 2010; issue 2
- Sure Online Shop
- June 2007; issue 1
Internet and Web Services
- Internet IP Feeds
- December 2010; issue 1
- Sure Data Pro
- November 2008; issue 1
- Sure High Speed Internet Services
- August 2011; issue 3
Customer Services
- June 2010; issue 1
- Online Billing Service
- April 2008; issue 3
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