Terms and conditions
These explain what we agree to do for you and what you agree to do for us.
You need to know this stuff, even if it’s not very exciting!
- C&W Guernsey General Terms and Conditions
- January 2009; issue 10
Customer Premises Equipment
- CPE-Maintenance Repair
- April 2008; issue 2
- Customer Premises Equipment (CPE)
- August 2007; issue 4
- CPE-Maintenance Response
- April 2008; issue 2
Policies and Codes
- Acceptable Use Policy
- September 2006; issue 1
- Privacy Policy
- September 2006; issue 1
- Customer Code of Practice
- January 2012; issue 4
Previous versions:
- Health and Safety Policy
- February 2011; issue 2
- Fair Usage Policy
- October 2011; issue 2
Business Services & Business Continuity
- Private Circuits
- January 2011; issue 7
- Dual Parenting
- June 2003; issue 1
- Disaster Recovery
- May 2007; issue 1
- Ethernet Connect
- July 2010; issue 2
Data Centre Services
- Data Centre - General Terms and Conditions
- November 2008; issue 4
- Virtual Servers
- February 2011; issue 1
- Tape Back Up
- September 2003; issue 1
- DDOS (5 ZONE) Protection Service
- December 2010; issue 2
- Bandwidth and Network Connection Service
- October 2004; issue 3
- Attack Mitigation Service
- January 2005; issue 3
Internet & Web Services
- General Internet
- June 2009; issue 4
- Sure Broadband and Sure Broadband Pro
- April 2010; issue 3
- Sure Online Shop
- March 2008; issue 2
- Online Billing Service
- March 2008; issue 3
- Internet IP Feeds
- January 2009; issue 6
- C&W Web and Email Services
- February 2009; issue 1
- Public WIFI
- March 2005; issue 1
- Fair Use Policy
- October 2007; issue 1
- Free Wireless Router Offer -with Broadband
- March 2010; issue 1
- Broadband Connect
- December 2004; issue 2
- Broadband - Pay As You Go
- February 2009; issue 4
Mobile and Messaging
- Lifestyle and Picture Messaging
- August 2006; issue 3
- Sure Data Pro (formerly LIfestyle Pro)
- November 2008; issue 4
- E-Z Pay Scheme
- December 2005; issue 3
- Mobile Data
- August 2006; issue 3
- Pay As You Go Mobile
- October 2010; issue 8
- Electronic Top Up (Pay As You Go)
- May 2007; issue 1
- Mobile-High Speed Data Service (HSDPA)
- October 2009; issue 2
- Mobile Handset Repairs
- April 2010; issue 1
- Mobile Recycling and Buybacks Schemes
- April 2011; issue 1
- Smart Plan- (HSDPA)
- October 2010; issue 1
- Sure Indie Plan
- November 2010; issue 2
- Boosters
- October 2010; issue 1
- Telemetry
- September 2008; issue 1
- Blackberry Enterprise Solution
- February 2009; issue 5
- Blackberry Internet Solution
- February 2009; issue 4
- Easy SMS2
- February 2004; issue 1
- Sure Pay Monthly Mobile
- February 2012; issue 10
Sure Promotions
- Online Top Up Bonus Credit Scheme
- December 2009; issue 1
- Free Flybe Flights
- June 2010; issue 1
- Free Data - (Pay As You Go Customers)
- August 2011; issue 1
- Double Credit
- February 2010; issue 1
- Sure Friends
- May 2010; issue 2
- Free to receive calls in Europe-Pay Monthly Mobile
- October 2010; issue 2
Previous versions:
Telephony Services
- Telephony
- October 2008; issue 5
- Telephone Directory-(Online and Printed)
- November 2010; issue 8
- Chargecard
- January 2003; issue 1
- Conference Calls-Pre Booked
- October 2010; issue 2
- Conference Calls-On Demand
- October 2011; issue 2
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