Terms and conditions
These explain what we agree to do for you and what you agree to do for us.
You need to know this stuff, even if it’s not very exciting!
- C&W Guernsey General Terms and Conditions
- August 2012; issue 13
Customer Premises Equipment
- CPE-Maintenance Repair
- April 2008; issue 2
- Customer Premises Equipment (CPE)
- August 2007; issue 4
- CPE-Maintenance Response
- April 2008; issue 2
Policies and Codes
- Privacy Policy
- September 2006; issue 1
- Health and Safety Policy
- February 2011; issue 2
- Fair Usage Policy
- October 2011; issue 2
- Acceptable Use Policy
- March 2012; issue 4
- C&W Email Services Acceptable Use Policy
- April 2012; issue 1
- Consumer Code of Practice
- November 2012; issue 6
Business Services & Business Continuity
- Private Circuits
- March 2013; issue 8
- Dual Parenting
- June 2003; issue 1
- Disaster Recovery
- May 2007; issue 1
- Ethernet Connect
- July 2010; issue 2
- C&W Business Discount
- March 2012; issue 3
Data Centre Services
- Data Centre - General Terms and Conditions
- November 2008; issue 4
- Virtual Servers
- February 2011; issue 1
- Tape Back Up
- September 2003; issue 1
- DDOS (5 ZONE) Protection Service
- December 2010; issue 2
- Bandwidth and Network Connection Service
- October 2004; issue 3
Internet & Web Services
- General Internet
- June 2009; issue 4
- Sure Broadband and Sure Broadband Pro
- April 2010; issue 3
- Internet IP Feeds
- January 2009; issue 6
- C&W Web and Email Services
- February 2009; issue 1
- Public WIFI
- March 2005; issue 1
- Free Wireless Router Offer -with Broadband
- March 2010; issue 1
- Broadband Connect
- December 2004; issue 2
- Broadband - Pay As You Go
- February 2009; issue 4
- Superfast Broadband (VDSL)
- July 2012; issue 1
- Sure Mail
- August 2012; issue 7
- Sure Online Shopping
- August 2012; issue 3
- Enhanced Internet Support
- October 2012; issue 1
Mobile and Messaging
- Mobile Data
- December 2012; issue 4
- Electronic Top Up (Pay As You Go)
- May 2007; issue 1
- Mobile-High Speed Data Service (HSDPA)
- December 2012; issue 3
- Mobile Handset Repairs
- April 2010; issue 1
- Mobile Recycling and Buybacks Schemes
- April 2011; issue 1
- Smart Plan- (HSDPA)
- July 2012; issue 2
- Sure Indie Plan
- November 2010; issue 2
- Boosters
- October 2010; issue 1
- Telemetry
- September 2008; issue 1
- Blackberry Enterprise Solution
- February 2009; issue 5
- Blackberry Internet Solution
- February 2009; issue 4
- Easy SMS2
- February 2004; issue 1
- Sure Pay As You Go Mobile
- October 2010; issue 8
- Sure-Pay Monthly Mobile
- December 2012; issue 12
Sure Promotions
- Online Top Up Bonus Credit Scheme
- December 2009; issue 1
- Free Flybe Flights
- June 2010; issue 1
- Free Data - (Pay As You Go Customers)
- April 2012; issue 2
- Double Credit
- February 2010; issue 1
- Sure Friends
- May 2010; issue 2
- FREE TO RECEIVE calls-Europe and Worldwide Boosters
- August 2012; issue 1
Telephony Services
- Telephony
- October 2008; issue 5
- Telephone Directory-(Online and Printed)
- November 2010; issue 8
- Chargecard
- January 2003; issue 1
- Conference Calls-Pre Booked
- October 2010; issue 2
- Conference Calls-On Demand
- October 2011; issue 2
TV
- Sure TV
- October 2012; issue 1
Apple
HTC
Motorola
Samsung
LM-Tech
Powerline adapter
Sure
Doro
Doro
Doro
Doro
Doro
Panasonic
Panasonic
Panasonic
Panasonic